Your rights under the General Data Protection Regulation
glen-ferret is committed to protecting the privacy and security of your personal data. We comply with the General Data Protection Regulation (GDPR) when processing personal data of individuals located in the European Union and European Economic Area.
glen-ferret acts as the data controller for personal data collected through this website and our services. This means we determine the purposes and means of processing your personal data.
Contact details:
glen-ferret
Level 4, 127 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
We process personal data under the following legal bases:
If you are located in the EU or EEA, you have the following rights regarding your personal data:
Right to Access: You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
Right to Rectification: You have the right to request that we correct any inaccurate personal data we hold about you, and to have incomplete data completed.
Right to Erasure: Also known as the "right to be forgotten," you have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
Right to Object: You have the right to object to processing of your personal data based on our legitimate interests or for direct marketing purposes.
Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In complex cases, this period may be extended by two additional months, in which case we will inform you of the extension and the reasons for it.
We may need to verify your identity before processing your request to ensure your personal data is not disclosed to unauthorised persons.
As we are based in Australia, personal data collected from EU/EEA residents may be transferred to and processed in Australia. Australia is not currently recognised by the European Commission as providing an adequate level of data protection.
To protect your personal data during such transfers, we implement appropriate safeguards, including standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law. When personal data is no longer needed, we securely delete or anonymise it.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority. If you are located in the EU, you may contact your local data protection authority.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.
For questions about GDPR compliance or to exercise your rights, please contact us at:
glen-ferret
Level 4, 127 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]