glen-ferret

Introduction

glen-ferret ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out contact forms on our website
Request quotes or information about our services
Subscribe to our newsletter or mailing list
Engage our photography services
Communicate with us via email or other channels

This information may include your name, email address, postal address, phone number, company name, project details, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit. This includes:

IP address and approximate geographic location
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To process and fulfil photography service bookings
To communicate with you about your projects
To send administrative information, updates, and marketing communications
To improve our website and services
To comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist in operating our business
To comply with legal requirements or respond to lawful requests
To protect our rights, privacy, safety, or property
In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict or object to processing
The right to data portability

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

glen-ferret
Level 4, 127 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]